Your website becomes the answer key
Point it at your site, drop in PDFs, paste your FAQs. It reads everything and turns it into answers your customers actually get — no prompt engineering, no training data science.
Flat monthly pricing. No per-resolution billing. Ever.
Your team answers the same 40 questions every day. Your website already knows the answers.
ReplyDesk AI reads your website, PDFs and FAQs, then automatically answers customer questions over email and WhatsApp — in your tone, around the clock, with a human standing by for anything it shouldn't handle alone.
- 7-day free trial
- No credit card required
- Live in under 30 minutes
74%
of inbound support tickets are repeat questions
Shipping, returns, pricing, account access — asked again every single day.
< 60s
average first response, around the clock
Customers get a real answer at 2am instead of a ticket number.
18 hrs
given back to your team every month
Based on a 3-person SMB support desk handling 400 inquiries a month.
What you get
Less inbox. Faster customers. Same headcount.
Every feature exists to remove one repetitive job from your day — not to add another dashboard you have to learn.
Replies that sound like you wrote them
Every answer is grounded in your own content, so the AI never invents a refund policy you don't have. Review drafts before they send until you trust it.
Your support inbox, answered before you open it
Connect the inbox you already use. Routine inquiries get a complete, on-brand reply in under a minute; you only see what actually needs you.
WhatsApp customers stop waiting
The channel your customers actually message on, covered by the same knowledge base. One setup, both channels, no extra per-conversation fee.
Nothing important slips past the bot
Angry, complex, or high-value? Human agent handover pushes it straight to a teammate with the full thread attached, before the customer has to ask twice.
An AI persona that matches your brand
Set the tone from friendly to formal, name your assistant, and add your own Closing disclosure so every reply ends the way compliance expects.
Answer in the language they wrote in
Incoming language is detected automatically and answered from the same knowledge base — no separate content set per market.
See exactly what the AI is earning you
Volume handled, resolution rate, hours saved, and the top unanswered questions — so you know precisely what to add to your knowledge base next.
How it works
Three steps. One afternoon. No developer.
- 01
Point it at your site
Paste your URL and upload any PDFs or FAQ docs. Ingestion usually finishes in a few minutes.
- 02
Review the draft answers
Test real customer questions in the console, tune the tone, and set your Closing disclosure.
- 03
Turn it on for email and WhatsApp
Connect your inbox and WhatsApp number. Handover rules decide what still reaches a human.
The pricing difference
Support software shouldn't bill you for succeeding.
The enterprise helpdesk way
- Per-agent seats — hiring costs you twice
- Per-resolution fees that punish good support
- Usage tiers you can't forecast
- Onboarding calls before you can even test it
The ReplyDesk AI way
- One flat monthly price, unlimited seats
- Unlimited replies — resolving more costs nothing extra
- Every feature listed on the plan, no add-ons
- Self-serve trial, live the same day
Teams that were skeptical too.
“ReplyDesk AI completely changed how we approach this. We saw results in the first week.”
Alex M.
Marketing Director, mid-market SaaS company
“I was skeptical at first, but the data speaks for itself. Our key metrics improved immediately.”
Sarah K.
Growth Lead, growth-stage ecommerce startup
“Finally, a tool that actually understands what we need. Worth every penny.”
Jordan R.
Product Manager, digital agency
Pricing
One price. Every reply. No metering.
All plans include a 7-day free trial. Cancel any time during the trial and you are never charged.
Starter
For a small team drowning in the same email questions.
KES 3,900/month
Start free trial7-day free trial · no credit card
- Knowledge base ingestion (website, PDFs, FAQs)
- AI-powered auto-reply generation
- Email integration (reply to inquiries)
Most popular for SMBs
Pro
For ecommerce and SaaS teams covering email and WhatsApp.
KES 10,500/month
Start free trial7-day free trial · no credit card
- Knowledge base ingestion (website, PDFs, FAQs)
- AI-powered auto-reply generation
- Email integration (reply to inquiries)
- WhatsApp integration (reply to inquiries)
- Quick setup wizard
- Performance dashboard
- Human agent handover
Enterprise
For agencies and multi-market brands that need control.
KES 26,500/month
Start free trial7-day free trial · no credit card
- Knowledge base ingestion (website, PDFs, FAQs)
- AI-powered auto-reply generation
- Email integration (reply to inquiries)
- WhatsApp integration (reply to inquiries)
- Quick setup wizard
- Performance dashboard
- Human agent handover
- Customizable AI persona
- Multi-language support
- Basic analytics (top unanswered questions)
The questions skeptics ask first.
Every hour your team spends retyping the same answer is an hour you paid for twice.
Start the 7-day free trial, connect your website, and watch the first replies go out today.
Start Using AI Customer Support Free