Privacy Policy

Last updated: 10/6/2026

1. Information We Collect

We collect account information (email, business name), knowledge base content you upload, and message metadata needed to provide auto-reply services.

2. How We Use Information

Your data is used to generate replies, route conversations to human agents, improve accuracy, and send account notifications. We do not sell your data.

3. Data Security

We use industry-standard encryption and access controls. Knowledge base and message data are stored in a secure backend and are only accessible to your workspace.

4. Customer Data

You are the data controller for your customers' inquiries. You are responsible for complying with applicable privacy laws and for obtaining any necessary consents.

5. Cookies and Analytics

We use essential cookies to keep you signed in and may use analytics to understand how the product is used. We do not use third-party advertising cookies.

6. Your Rights

You may access, update, or delete your workspace data by contacting support or using the settings in your account.

7. Changes to This Policy

We may update this Privacy Policy. We will notify you of material changes through your workspace or by email.