Terms of Service

Last updated: 10/6/2026

1. Acceptance of Terms

By signing up for or using ReplyDesk AI, you agree to these Terms of Service. If you do not agree, please do not use the service.

2. Service Description

ReplyDesk AI provides AI-powered auto-reply tools for customer support, including knowledge base ingestion, email and WhatsApp integration, analytics, and human handover workflows.

3. Accounts and Subscriptions

You are responsible for maintaining the confidentiality of your account credentials. Subscriptions are billed monthly through our payment processor. You may cancel at any time from your workspace settings.

4. Acceptable Use

You may not use ReplyDesk AI to send spam, harass users, or process content that violates applicable law. We reserve the right to suspend accounts that violate these rules.

5. Limitation of Liability

ReplyDesk AI is provided “as is.” We are not liable for indirect, incidental, or consequential damages arising from your use of the service.

6. Changes to Terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the revised terms.

7. Contact

For questions about these terms, contact us through your workspace support channel.